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Okay, now where was I?

July 13, 2015

Research has shown that telephone calls are the single biggest distraction people face in the workplace. Answering the call isn’t what the actual problem is though. When you are constantly interrupted, it breaks your momentum. The time wasted isn’t the actual time it takes the answer the call, it’s all the time it takes to…

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Small Business Problem, Solved

July 8, 2015

We get it.  Bigger seems to always be better; but we love our small business owners. We make our small business customers seem bigger when their calls are answered by one of our live agents acting as a receptionist. A receptionist gives the illusion of size and lends your business a hand to grow at…

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To-Do or not To-Do

July 2, 2015

The never ending to-do list.  You can’t keep up with it and you can’t really delegate it all.  You have a way to do things and training someone to do the things you need done, would take more time than it would be worth. Answer Network can’t do it all, we know you do some…

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Please Leave a Message

June 25, 2015

We used to hear this all the time, leave a message after the beep and someone will get back to you as soon as possible.  The beep plays and you leave a short or lengthy message describing what you need and how to reach you. When you hear that beep now, you hang up.  You…

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Slide to Answer

June 23, 2015

Your cell phone gets to go everywhere with you, it is attached to your hip (literally for some people). Even on vacation, you can’t get a break from the slide to answer screen popping up and disrupting your day.  Or when you are in the middle of checking a very important e-mail or in the…

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Throwback Thursday: Voicemail

June 18, 2015

The voicemail is dying. Some companies are even removing voicemails from their phones as an option for callers. Have you checked your voicemail box lately?  How many have you not listened to?  Is your cell phone memory clogged because you have voicemails that are just sitting there? There are some voicemails we check right away…parents,…

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Answering Service Question: Answering Service Setup?

June 15, 2015

Q: How do I sign up with Answer Network? A: You have several choices!  You can call us at 1-800-769-7170 or e-mail us at  You can also fill out this form to have us give you call to get you signed up. Signing up takes about 15 minutes, we make answering service setup easy.  You…

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The Cost of a Call

June 9, 2015

When a customer calls, you stop working and answer the call.  You stop the project or the task and take a call.  The call lasts a couple minutes, you hang up and spend a minute or two writing down the messaging or e-mailing it to the correct person. Then what?  You spend a few minutes…

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We Help You: Small Business Answering Service

June 5, 2015

  So you own a small business?  Most likely, you are wearing too many hats.  Running the business, the finances, answering the calls, checking on operations, planning ahead, and handling anything that comes up along the way. You really do need more time in the day, we can’t make the days longer, but we can…

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Answering Service Question: How do I get my messages?

June 3, 2015

Q: How do I get my messages? A: However you want!  Answer Network works with your needs to get you your messages.  We work with you to figure out the best way to get your messages to you. Some of our customers prefer to get their messages immediately as they come through.  That is completely…

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Frequently Asked Questions

Still have some questions? Check out our frequently asked questions page for answers.