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Answering Service Question: Answering Service Setup?

Archive for the ‘Q&A’ Category

Answering Service Question: Answering Service Setup?

Posted by Rachel May

Q: How do I sign up with Answer Network?

A: You have several choices!  You can call us at 1-800-769-7170 or e-mail us at hello@answernetworkllc.com.  You can also fill out this form to have us give you call to get you signed up.

Signing up takes about 15 minutes, we make answering service setup easy.  You tell us how you want your calls answered and your messages delivered.  We need some simple company information too.  After that, we get you your forwarding number and set up your account in our system.

Really, that is it!  You can start forwarding your calls later that day and get back to work or take a vacation.

We know you’ll love it, that’s why we offer a free trial!  Sign up now for your 2 week free trial with the code Summer2 and give us a call at 1-800-769-7170.  We really can’t wait to answer your calls!

Answering Service Question: How do I get my messages?

Posted by Rachel May

Answer Network QuestionQ: How do I get my messages?

A: However you want!  Answer Network works with your needs to get you your messages.  We work with you to figure out the best way to get your messages to you.

Some of our customers prefer to get their messages immediately as they come through.  That is completely possible!

Other customers ask for them to come in all at once in the morning, we can do that too.

Want some messages to come to you immediately and others in the morning or afternoon, totally doable.

Text, e-mail, call, fax, web portal, app, we have you covered.  The messages come to you when you want them to and how you want them to.  Answer Network specializes in custom escalation plans for your messages.  We pride ourselves in making sure that calls are able to have different priority levels and different message deliveries depending on those priority levels.

We work hard to make sure that you can get more done in the day and leave the answering to us.  Think of Answer Network as a filter, we take all of the calls for you and depending on the urgency of the call, hand it off to the right person or save it for later.

Call us today to find out how we can customize your messaging and answering needs.  1-800-769-7170 (don’t forget to ask for your free trial).

Answering Service Question: Why do you charge per call?

Posted by Rachel May

Q: Why do you offer per call charges?
A: We understand that your customers are your number 1 priority. This means that regardless of how long it takes, you want us to be on the phone with them answering their questions and taking their message.

This means no rounding up to the nearest 30 seconds.

Answer Network’s telephone answering service makes the pricing easy and focuses on your business needs.  You tell us what you need and we help you find the best package for your business.  We understand that an answering service is another investment in your business, tell us how we can help.

Frequently Asked Questions

Still have some questions? Check out our frequently asked questions page for answers.