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Throwback Thursday: Pagers

Archive for the ‘Uncategorized’ Category

Throwback Thursday: Pagers

Posted by Rachel May

Beeper Telephone Answering serviceDo you remember pagers?  Well, while you may request texting of your messages now, paging used to be a hot commodity in the telephone answering service world.  We even owned a pager company, that way you could get a page from us and we could deliver your messages to you.

Some pagers would beep and you would have to call us back, then we would read your message to you.  Other pagers were digital pagers and you would call the number we would send to you.   Then, technology advanced further and we had alpha pagers; these would display your message like we do with texting today.

Answer Network’s answering services has progressed with technology and we now text, email and can even fax you your messages.

Even though we no longer own the pager company or forward your message to pagers, we do deliver your messages to you right away by text, email or fax.

Ready to sign up and have your company accessible 24/7? SIGN UP NOW

 

Questions to ask an Answering Service

Posted by Rachel May

When you are signing up for an answering service, you may feel overwhelmed.  There are so many options out there.  We know Answer Network is the right choice, but when you are checking out the other options make sure you ask these questions.

Do you charge for a toll-free number?

You’ll find that some answering services charge a flat fee per month for the usage of one of their 1-800 numbers.  Other answering services charge per-minute fee for the 1-800 number.  Answer Network provides you with the 1-800 number at no cost to you.

charts-512Do you have call reporting?

Call reporting may seem like the last of your worries now, but this can be a great tool to understand your usage and your calls better.  This can help you see how much you gain from having an answering service too!  Answer Network provides reporting to you absolutely free, some answering services have a per-page cost for reporting and others don’t provide it at all.

What is their average speed to answer?

Answer Network’s average speed to answer is within 4-5 seconds -one ring.  That means you can count on us to get to your customers’ calls quickly.  Some answering services take upwards of 20 seconds to answer your customers’ calls.

How many holidays do they charge for?

Answer Network charges a $10.00 fee for 6 holidays per year (New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas).  Some answering services charge for 8 or even 10 holidays per year!

Answering Service Free Trial, is it Really FREE?

Posted by admin@gotechark.com

Yes, we offer an answering service free trial to your company for absolutely no cost for two weeks!  Answer Network has been around for over 35 years; we have a lot of experience in telephone answering and know that after just two weeks you’ll be hooked.

With more than 35 years of experience, we know how to handle all different types of businesses and calls.  From simple messages to emergencies, we have you covered and know what to do. 

We know you are protective of your customers and we feel the same about them. Answer Network takes pride in serving as an extension of your business and feeling as if we are part of your team.

The two-week free trial is the trust period—the beginning of a beautiful relationship. We gain your trust during these two weeks and show you how much easier we can make your life. You are part of the Answer Network family completely, there are no restrictions.

Worried about which pricing package best suits you? The free trial helps with that, too. During your trial, your account manager checks your call volume and figures out your perfect plan. We even customize one for you if you fall in between packages, helping you save even more money!

During your trial, we check in, too. We make sure you’re highly satisfied and are receiving your message just how you expected and, if necessary, make adjustments to ensure that you are.

After your free trial, your personal account manager calls and reviews your trial with you. You two then discuss how you want to move forward with Answer Network.

From then on, you focus on your business, while we focus on your calls.

See just how easy it is to start with Answer Network and forward your calls. Just 15 minutes!

Call us now 1-800-769-7170.

Frequently Asked Questions

Still have some questions? Check out our frequently asked questions page for answers.