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Questions to ask an Answering Service

Posts Tagged ‘holidays’

Questions to ask an Answering Service

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When you are signing up for an answering service, you may feel overwhelmed.  There are so many options out there.  We know Answer Network is the right choice, but when you are checking out the other options make sure you ask these questions.

Do you charge for a toll-free number?

You’ll find that some answering services charge a flat fee per month for the usage of one of their 1-800 numbers.  Other answering services charge per-minute fee for the 1-800 number.  Answer Network provides you with the 1-800 number at no cost to you.

charts-512Do you have call reporting?

Call reporting may seem like the last of your worries now, but this can be a great tool to understand your usage and your calls better.  This can help you see how much you gain from having an answering service too!  Answer Network provides reporting to you absolutely free, some answering services have a per-page cost for reporting and others don’t provide it at all.

What is their average speed to answer?

Answer Network’s average speed to answer is within 4-5 seconds -one ring.  That means you can count on us to get to your customers’ calls quickly.  Some answering services take upwards of 20 seconds to answer your customers’ calls.

How many holidays do they charge for?

Answer Network charges a $10.00 fee for 6 holidays per year (New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas).  Some answering services charge for 8 or even 10 holidays per year!

Make a Change!

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answer network live answering serviceEver find yourself wanting to make a change?  Do you ever feel that change needs to be made at the start of a new month? Start of a new year?  Why not start of the new week?

Start with an answering service today.  Today is a Monday!  It is the perfect time to start with Answer Network!  Don’t wait; make the change to having your calls answered 24/7 by a live friendly experienced operator.

We promise it doesn’t take long and if you feel you can’t call right now let’s get most of your account set up by email.  Email hello@answernetworkllc.com to get started. Or call us at 1-800-769-7170 (it only takes 15 minutes).

You can forward your calls within 24 hours!  Now until May 26th, you’ll have free answering. It doesn’t get much better than that.  That means we even have you covered for the Memorial Day holiday!

Think about how much more time you’ll have in the next two weeks not spending time answering your phones.  We will filter your calls, take your messages and get them to you, so you can follow-up when you have time.

Making the change to having an answering service will benefit your customers by making your business more available, without you having to be.  Can you think of a better way for your business to start this week?  Plus, it’s still early in the month, so if you like starting things at the beginning of the month, you can count it as that too!

Frequently Asked Questions

Still have some questions? Check out our frequently asked questions page for answers.