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The Cost of a Call

Posts Tagged ‘business’

The Cost of a Call

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When a customer calls, you stop working and answer the call.  You stop the project or the task and take a call.  The call lasts a couple minutes, you hang up and spend a minute or two writing down the messaging or e-mailing it to the correct person.

Then what?  You spend a few minutes remembering where you were in the task or you start working on the new task from the call.  Maybe you remember something else that you were supposed to work on and you start that up.  How many valuable minutes did you just lose?

Did you know 60% of your incoming calls are less important than the task they are interrupting?  Really!  We couldn’t believe it either.

That call just took up a lot more of your time than you were expecting it to and if you are working on a deadline or schedule…well then it really became an inconvenience.

Answer Network’s answering service can let you focus on the tasks and not the calls.  Starting at $1.60/day, you can have someone else answer your calls and deliver the messages to you.

Some messages may have an urgent deadline and we can get those e-mailed, texted or even call you immediately.  But for the quick questions, let us answer them.   Let us tell the solicitors that you aren’t interested so that you can stay focused.

Stay uninterrupted for 2 weeks on us, call 1-800-769-7170.

Answering Service Question: How do I get my messages?

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Answer Network QuestionQ: How do I get my messages?

A: However you want!  Answer Network works with your needs to get you your messages.  We work with you to figure out the best way to get your messages to you.

Some of our customers prefer to get their messages immediately as they come through.  That is completely possible!

Other customers ask for them to come in all at once in the morning, we can do that too.

Want some messages to come to you immediately and others in the morning or afternoon, totally doable.

Text, e-mail, call, fax, web portal, app, we have you covered.  The messages come to you when you want them to and how you want them to.  Answer Network specializes in custom escalation plans for your messages.  We pride ourselves in making sure that calls are able to have different priority levels and different message deliveries depending on those priority levels.

We work hard to make sure that you can get more done in the day and leave the answering to us.  Think of Answer Network as a filter, we take all of the calls for you and depending on the urgency of the call, hand it off to the right person or save it for later.

Call us today to find out how we can customize your messaging and answering needs.  1-800-769-7170 (don’t forget to ask for your free trial).

The Importance of a Call

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With our tools and our help, we can give your more time in the day to focus on the tasks that only you can complete (and hopefully more time to sleep).  On average, people spend more than an hour per day on the phone.  Did you know that 60% of the incoming calls you are answering are less important than the work they interrupt?

But what about the 40% that are potential leads?  Which calls do you end up answering?

Answer Network can answer all of your calls or just the calls when you are super busy.  The next call may be a lead or it may be a solicitor, but you can’t take the chance of missing it.

Here at Answer Network, we answer calls within the first 2 rings.  That means your customers speak to a live friendly person quickly and feel heard.  They don’t have to leave a voice-mail or call back.

For the unimportant calls you can have us just email them to you every morning or evening (or both).  However, for the important calls we can text, email and call you to make sure that call gets the attention it deserves.

With over 37 years of answering calls and escalating them properly, we know what we are doing.  We take pride in every call we answer and serving as a part of your company.  Let us help your business get more done in less time and you get more time back in the day.

Want to try out a free trial?  Call us at 1-800-769-7170.

 

 

Make a Change!

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answer network live answering serviceEver find yourself wanting to make a change?  Do you ever feel that change needs to be made at the start of a new month? Start of a new year?  Why not start of the new week?

Start with an answering service today.  Today is a Monday!  It is the perfect time to start with Answer Network!  Don’t wait; make the change to having your calls answered 24/7 by a live friendly experienced operator.

We promise it doesn’t take long and if you feel you can’t call right now let’s get most of your account set up by email.  Email hello@answernetworkllc.com to get started. Or call us at 1-800-769-7170 (it only takes 15 minutes).

You can forward your calls within 24 hours!  Now until May 26th, you’ll have free answering. It doesn’t get much better than that.  That means we even have you covered for the Memorial Day holiday!

Think about how much more time you’ll have in the next two weeks not spending time answering your phones.  We will filter your calls, take your messages and get them to you, so you can follow-up when you have time.

Making the change to having an answering service will benefit your customers by making your business more available, without you having to be.  Can you think of a better way for your business to start this week?  Plus, it’s still early in the month, so if you like starting things at the beginning of the month, you can count it as that too!

Frequently Asked Questions

Still have some questions? Check out our frequently asked questions page for answers.