We used to hear this all the time, leave a message after the beep and someone will get back to you as soon as possible. The beep plays and you leave a short or lengthy message describing what you need and how to reach you.
When you hear that beep now, you hang up. You call someone else or you text them, hey call me.
Most of us around here don’t even listen to our voicemails (okay, maybe from our mom), but we usually text the person and say what’s up or we give them a call to see what the urgent need is.
As flip phones and landlines become outdated, so does the voicemail. Your customers don’t want to leave you a message and 80% of them won’t. They’ll call someone else or forget about what they needed until they come back to the drippy faucet and aren’t running out the door.
When you leave a voice mail you don’t feel like a priority and you may question if they are going to listen to it, since you don’t listen to yours.
Don’t let those thoughts run through your customers heads. Answer every call or make it easy on yourself and get a live answering service.