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The Importance of a Call

Posts Tagged ‘customer service’

The Importance of a Call

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With our tools and our help, we can give your more time in the day to focus on the tasks that only you can complete (and hopefully more time to sleep).  On average, people spend more than an hour per day on the phone.  Did you know that 60% of the incoming calls you are answering are less important than the work they interrupt?

But what about the 40% that are potential leads?  Which calls do you end up answering?

Answer Network can answer all of your calls or just the calls when you are super busy.  The next call may be a lead or it may be a solicitor, but you can’t take the chance of missing it.

Here at Answer Network, we answer calls within the first 2 rings.  That means your customers speak to a live friendly person quickly and feel heard.  They don’t have to leave a voice-mail or call back.

For the unimportant calls you can have us just email them to you every morning or evening (or both).  However, for the important calls we can text, email and call you to make sure that call gets the attention it deserves.

With over 37 years of answering calls and escalating them properly, we know what we are doing.  We take pride in every call we answer and serving as a part of your company.  Let us help your business get more done in less time and you get more time back in the day.

Want to try out a free trial?  Call us at 1-800-769-7170.

 

 

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