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Okay, now where was I?

Posts Tagged ‘answer calls’

Okay, now where was I?

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Research has shown that telephone calls are the single biggest distraction people face in the workplace.

Answering the call isn’t what the actual problem is though. When you are constantly interrupted, it breaks your momentum. The time wasted isn’t the actual time it takes the answer the call, it’s all the time it takes to get yourself back in the groove you were just ripped from.  When you have a deadline or really need to focus and you are being bombarded with calls, this can be a serious drain on the productivity of everyone in your office.

Your answer to this problem is Answer Network.  We field your calls and customize your account to fit your needs.  We will know when to transfer a call or when to e-mail or text it to you.

This means that when you need to concentrate on something important, you only have to handle high priority calls!  Which in turn, means less interruption and the feeling of getting things accomplished at the end of the day.

Small Business Problem, Solved

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We get it.  Bigger seems to always be better; but we love our small business owners. We make our small business customers seem bigger when their calls are answered by one of our live agents acting as a receptionist.

A receptionist gives the illusion of size and lends your business a hand to grow at the same time.  We help your small business not get tied down by the solicitors or the inquiries.  Answer Network can take your calls and deliver the messages to you.

Having a telephone answering service builds your brand.  You can create a custom script and have 24/7 availability for just a few dollars a day.  The authenticity of a live person can’t be beat.

Answer Network is here 24/7 and we pride ourselves on being an extension of your company.  Let us help your small business be bigger and better!

To-Do or not To-Do

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The never ending to-do list.  You can’t keep up with it and you can’t really delegate it all.  You have a way to do things and training someone to do the things you need done, would take more time than it would be worth.

Answer Network can’t do it all, we know you do some things better.  However, we have mastered one thing.  We are the experts at telephone answering. Answering calls is all we do.

Ever in the middle of one of your many to-do items when you get a call, a request, a need.  Then you go back to your work and can’t remember what you were in the middle of?  We get it.  You need a filter.

Meet your filter.  Answer Network works as your receptionist.  We can call you for the urgent things and just e-mail you later about the little things.  It takes 15 minutes to set up and you can change or tell us more whenever you want.

We are flexible and work around what you need.  Get started whenever you are ready and get back to your to-do list.

Slide to Answer

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Your cell phone gets to go everywhere with you, it is attached to your hip (literally for some people).

Even on vacation, you can’t get a break from the slide to answer screen popping up and disrupting your day.  Or when you are in the middle of checking a very important e-mail or in the middle of Candy Crush the Decline or Accept screen pops up.

Do you remind later and actually remember?  Do you send them a text and defer the message?  Do you answer the call in the middle of what you are doing and hope it was important enough?

Or…do you press decline or just ignore it and let Answer Network answer your calls for you?

If you press decline and know we will answer it, we know you are on top of it!  If not, take 15 minutes and sign up for our free trial.  We will get you the message if it is really important right then or send you a group of your unimportant not urgent messages in the morning or whenever it works for you.

Trust our customers and us, it makes your life easier and keeps dinners, vacations and meetings a little less distracting.

We Help You: Small Business Answering Service

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So you own a small business?  Most likely, you are wearing too many hats.  Running the business, the finances, answering the calls, checking on operations, planning ahead, and handling anything that comes up along the way.

You really do need more time in the day, we can’t make the days longer, but we can answer your calls. Small business answering service We are your small business answering service.  When we answer your calls, your customers speak to a live person every time!  Our operators are trained on your account to make sure they are answering them with the correct greeting, taking down the right information or providing them with the correct answers, and delivering your messages how you want.

This means that every time you would usually have to stop what you are doing to talk to a customer, we have you covered.  The operators we hire are trained in customer service and proper call escalation.  Answer Network understands that your business is very important to you and we treat your customers as our own, because we value your business.

When your customer calls in, they won’t know the difference.  You tell us what to say.  Do you need us to give directions to your place of business? Provide hours? Give out prices?  Schedule appointments? We can do it all.  Think about how much time that gives you in the day to do the marketing, the sales, and all of the other work.

Let us help you!  Try 2 weeks on us, 14 days of not answering a call…only receiving messages and doing what needs to be done.  Start now!

Frequently Asked Questions

Still have some questions? Check out our frequently asked questions page for answers.