Research has shown that telephone calls are the single biggest distraction people face in the workplace.
Answering the call isn’t what the actual problem is though. When you are constantly interrupted, it breaks your momentum. The time wasted isn’t the actual time it takes the answer the call, it’s all the time it takes to get yourself back in the groove you were just ripped from. When you have a deadline or really need to focus and you are being bombarded with calls, this can be a serious drain on the productivity of everyone in your office.
Your answer to this problem is Answer Network. We field your calls and customize your account to fit your needs. We will know when to transfer a call or when to e-mail or text it to you.
This means that when you need to concentrate on something important, you only have to handle high priority calls! Which in turn, means less interruption and the feeling of getting things accomplished at the end of the day.
We are your small business answering service. When we answer your calls, your customers speak to a live person every time! Our operators are trained on your account to make sure they are answering them with the correct greeting, taking down the right information or providing them with the correct answers, and delivering your messages how you want.