answering Archives - Answer Network

To-Do or not To-Do

Posted July 2, 2015 by Rachel May

The never ending to-do list. You can’t keep up with it and you can’t really delegate it all. You have a way to do things and training someone to do the things you need done, would take more time than it would be worth.

Answer Network can’t do it all, we know you do some things better. However, we have mastered one thing. We are the experts at telephone answering. Answering calls is all we do.

Ever in the middle of one of your many to-do items when you get a call, a request, a need. Then you go back to your work and can’t remember what you were in the middle of? We get it. You need a filter.

Meet your filter. Answer Network works as your receptionist. We can call you for the urgent things and just e-mail you later about the little things. It takes 15 minutes to set up and you can change or tell us more whenever you want.

We are flexible and work around what you need. Get started whenever you are ready and get back to your to-do list.

The Importance of a Call

Posted May 29, 2015 by Rachel May

With our tools and our help, we can give your more time in the day to focus on the tasks that only you can complete (and hopefully more time to sleep). On average, people spend more than an hour per day on the phone. Did you know that 60% of the incoming calls you are answering are less important than the work they interrupt?

But what about the 40% that are potential leads? Which calls do you end up answering?

Answer Network can answer all of your calls or just the calls when you are super busy. The next call may be a lead or it may be a solicitor, but you can’t take the chance of missing it.

Here at Answer Network, we answer calls within the first 2 rings. That means your customers speak to a live friendly person quickly and feel heard. They don’t have to leave a voice-mail or call back.

For the unimportant calls you can have us just email them to you every morning or evening (or both). However, for the important calls we can text, email and call you to make sure that call gets the attention it deserves.

With over 37 years of answering calls and escalating them properly, we know what we are doing. We take pride in every call we answer and serving as a part of your company. Let us help your business get more done in less time and you get more time back in the day.

Want to try out a free trial? Call us at 1-800-769-7170.

To-Do or not To-Do

Posts Tagged ‘answering’

To-Do or not To-Do

The Importance of a Call

Frequently Asked Questions