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Small Business Problem, Solved

Posts Tagged ‘Answer Network’

Small Business Problem, Solved

Posted by Rachel May

We get it.  Bigger seems to always be better; but we love our small business owners. We make our small business customers seem bigger when their calls are answered by one of our live agents acting as a receptionist.

A receptionist gives the illusion of size and lends your business a hand to grow at the same time.  We help your small business not get tied down by the solicitors or the inquiries.  Answer Network can take your calls and deliver the messages to you.

Having a telephone answering service builds your brand.  You can create a custom script and have 24/7 availability for just a few dollars a day.  The authenticity of a live person can’t be beat.

Answer Network is here 24/7 and we pride ourselves on being an extension of your company.  Let us help your small business be bigger and better!

Slide to Answer

Posted by Rachel May

Your cell phone gets to go everywhere with you, it is attached to your hip (literally for some people).

Even on vacation, you can’t get a break from the slide to answer screen popping up and disrupting your day.  Or when you are in the middle of checking a very important e-mail or in the middle of Candy Crush the Decline or Accept screen pops up.

Do you remind later and actually remember?  Do you send them a text and defer the message?  Do you answer the call in the middle of what you are doing and hope it was important enough?

Or…do you press decline or just ignore it and let Answer Network answer your calls for you?

If you press decline and know we will answer it, we know you are on top of it!  If not, take 15 minutes and sign up for our free trial.  We will get you the message if it is really important right then or send you a group of your unimportant not urgent messages in the morning or whenever it works for you.

Trust our customers and us, it makes your life easier and keeps dinners, vacations and meetings a little less distracting.

Answering Service Question: Answering Service Setup?

Posted by Rachel May

Q: How do I sign up with Answer Network?

A: You have several choices!  You can call us at 1-800-769-7170 or e-mail us at hello@answernetworkllc.com.  You can also fill out this form to have us give you call to get you signed up.

Signing up takes about 15 minutes, we make answering service setup easy.  You tell us how you want your calls answered and your messages delivered.  We need some simple company information too.  After that, we get you your forwarding number and set up your account in our system.

Really, that is it!  You can start forwarding your calls later that day and get back to work or take a vacation.

We know you’ll love it, that’s why we offer a free trial!  Sign up now for your 2 week free trial with the code Summer2 and give us a call at 1-800-769-7170.  We really can’t wait to answer your calls!

We Help You: Small Business Answering Service

Posted by Rachel May

 

So you own a small business?  Most likely, you are wearing too many hats.  Running the business, the finances, answering the calls, checking on operations, planning ahead, and handling anything that comes up along the way.

You really do need more time in the day, we can’t make the days longer, but we can answer your calls. Small business answering service We are your small business answering service.  When we answer your calls, your customers speak to a live person every time!  Our operators are trained on your account to make sure they are answering them with the correct greeting, taking down the right information or providing them with the correct answers, and delivering your messages how you want.

This means that every time you would usually have to stop what you are doing to talk to a customer, we have you covered.  The operators we hire are trained in customer service and proper call escalation.  Answer Network understands that your business is very important to you and we treat your customers as our own, because we value your business.

When your customer calls in, they won’t know the difference.  You tell us what to say.  Do you need us to give directions to your place of business? Provide hours? Give out prices?  Schedule appointments? We can do it all.  Think about how much time that gives you in the day to do the marketing, the sales, and all of the other work.

Let us help you!  Try 2 weeks on us, 14 days of not answering a call…only receiving messages and doing what needs to be done.  Start now!

Answering Service Question: How do I get my messages?

Posted by Rachel May

Answer Network QuestionQ: How do I get my messages?

A: However you want!  Answer Network works with your needs to get you your messages.  We work with you to figure out the best way to get your messages to you.

Some of our customers prefer to get their messages immediately as they come through.  That is completely possible!

Other customers ask for them to come in all at once in the morning, we can do that too.

Want some messages to come to you immediately and others in the morning or afternoon, totally doable.

Text, e-mail, call, fax, web portal, app, we have you covered.  The messages come to you when you want them to and how you want them to.  Answer Network specializes in custom escalation plans for your messages.  We pride ourselves in making sure that calls are able to have different priority levels and different message deliveries depending on those priority levels.

We work hard to make sure that you can get more done in the day and leave the answering to us.  Think of Answer Network as a filter, we take all of the calls for you and depending on the urgency of the call, hand it off to the right person or save it for later.

Call us today to find out how we can customize your messaging and answering needs.  1-800-769-7170 (don’t forget to ask for your free trial).

Why a Live Answering Service?

Posted by Rachel May

A live answering service gives your customers the attention they deserve without interrupting your work.  Answer Network’s answering gives you the flexibility of having a receptionist without the cost.

When you leave the office for lunch, a meeting, or can’t get in because of weather, just forward your calls to us.  Answer Network’s live agents can answer your phone calls 24/7 and deliver your messages how and when you want them.

Don’t worry about checking a voice mail or keeping up with the incoming calls, we have you covered.  The flexibility of Answer Network gives you the upper hand on the competition.

Frequently Asked Questions

Still have some questions? Check out our frequently asked questions page for answers.