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Medical Answering Services

answer network medical answering services

Caring for your patients is your number one priority and caring for your incoming calls is ours. Manage all of your incoming calls with Answer Network’s medical answering service to ensure your patients always have a friendly representative to speak to.

We know the importance of HIPAA Compliance and make it our top priority to keep your practice compliant.

By having us take your calls, you and your staff are free from the phone and can provide patients with an enhanced level of care. We’ll take detailed messages and deliver them, when and how you’d like them.

When you sign up for Answer Network’s doctor answering service, you can trust that we are an extension of your practice.

 

doctor answering serviceLet us send you your messages via text, email or fax, and we can even patch the call through to you if the matter is urgent. We understand the sensitivity of information with your medical answering service and put the same care in that your staff does.

We’re available 24/7, including after hours, weekends and even holidays. With our years of experience and knowledge of the medical industry, you can trust that your patients are in good hands.

Get started today with your 2-week free trial.

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Do Business Better

Call Forwarding – Out of the office?  Everyone busy? Let Answer Network help by forwarding all calls or just the overflow.

24/7 Live Answering – Need a Virtual Receptionist?  We can answer every call and deliver your messages so you can stay on top of everything else.

IVR/Voicemail – Do only some customers need to speak to a live person?  Our pre-recorded message allows your callers to choose what they need.

Solutions that Fit your Business

  • Messages on the Go – Delivered to fit your needs and your schedule.
  • Personalized Dashboard – Manage your on-call schedule and view your messages securely all through our portal.
  • Phone App – Do more with secure messaging through OnPage.
  • Customized Reporting – Understand your callers and your answering service with detailed reports.
  • Appointment Setting – Have us help schedule your appointments and keep you organized.

 

See what our customers say.

“We require an emergency call center to assist our clients when we were not in the office. Answer Network has been able to fill that demand with courteous, prompt attention. Their dedication to providing excellent service has enabled us to respond to our clients in a timely manner for many of the over 20 years that Foster/Premier has been in business.”

Terri Foster/Premier Inc.

Frequently Asked Questions

Still have some questions? Check out our frequently asked questions page for answers.